SatPaq Fees & Billing
SATPAQ FEES SATPAQ Services are provided on a pay-as-you-go basis. Message Credits are used to pay for SATPAQ Services over satellite or when live agent assisted. MessagePaqs are prepaid bundles of Message Credits which may be purchased in various denominations. The price per Message Credit is progressively discounted when purchasing larger denomination MessagePaqs. BILLING RATES FOR SATPAQ SERVICES
- Unless otherwise specified, a message may contain a maximum of 480* characters and will be billed one Message Credit for each message sent or received over the satellite.
- SOS Emergency Services with GEOS is an interactive, assisted call to a live agent at an Emergency Response Center staffed 24 hours per day, 7 days per week, 52 weeks per year. For this reason, an initial charge of 70 Message Credits is billed for the use of SOS Emergency Services regardless of whether initiated over the satellite or over cellular or wifi. In addition, each message sent or received over the satellite as part of SOS Emergency Services will be billed one Message Credit.
- Weather and Dr. Dex will be billed one Message Credit when sent over satellite. These are considered information services rather than a 2-way communications feature, so we only bill for the response which contains the information requested.
- Share My Activity and Tracking (which send outgoing messages to your Activity Contacts and/or your social media accounts) will be billed one Message Credit when sent over the satellite.